Privacy Policy

Privacy Policy

Introduction

Welcome to https://electrical-services-palos-hills.alertblitz.com! We, Electrical Services Palos Hills (hereafter referred to as “we,” “us,” or “the Company”), are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California Personal Information Collection and Use Disclosure Laws, and Colorado’s Consumer Rights and Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA), Connecticut’s Connecticut Transparent Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or products you access through our platform, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides your interactions when:

  • You use any of our applications or services as an authorized user.
  • You visit or navigate our websites linked to this policy.
  • You receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services. The types of personal information we gather include:

  • Account Information: Details associated with your user account, including login credentials and profile settings.
  • Payment Information: Data related to transactions, such as payment method details, billing addresses, and purchase history.
  • Financial Information: Records of financial transactions and any banking information shared for payment processing.
  • Purchase Information: Items or services bought from us, including quantities, dates, and product specifications.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Your geographical location when using our services on a mobile device.
  • Feedback: Opinions, comments, or reviews you choose to share with us.
  • Social Media Information: Details obtained from social media platforms when you interact with our content or use our social login features.
  • Product Information: Preferences and interactions related to the products we offer, including product recommendations and browsing history.

We collect this data through direct user input, automated tracking technologies (like cookies), and third-party service providers who assist us in providing services.

Cookies

Cookies are small text files stored on your device when you visit our websites or use our applications. We employ cookies for various purposes:

  • Strictly Necessary: These ensure the basic functions of our platform, such as enabling secure login and navigating through pages.
  • Preferences: Customizing user preferences and settings to provide a personalized experience.
  • Analytics: Tracking aggregated data about visitors and user behavior on our sites for performance analysis and improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to accept or reject specific types of cookies.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes described in this policy. Once these purposes are achieved, we securely delete or anonymize your data. Here’s a breakdown:

  • Account Information: Retained while your account is active and for a reasonable period after account closure (to prevent fraud).
  • Payment Data: Stored securely for billing and transaction records, but not longer than required by law.
  • Customer Support: We may keep interaction records for customer service purposes, limited to the duration of support requests.
  • Analytics Data: Aggregated data is retained for a set period (e.g., 24 months) after which it is anonymized or deleted.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal information:

  • Access and Rectification: The right to request access to the data we hold about you and to correct any inaccuracies.
  • Erasure (Right to be Forgotten): Ability to request the deletion of your personal data under certain circumstances.
  • Restriction: Limiting our processing of your data in specific situations.
  • Data Portability: Receiving a copy of your data in a structured, commonly used format and transferring it to another controller.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: You cannot be discriminated against for refusing to provide personal information or for exercising your rights.

To exercise these rights, please contact our Data Protection Officer via the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website. We encourage you to review this page periodically for any changes.

Contact Information

For any questions, comments, or requests regarding privacy:

  • Email: [email protected]
  • Mail: Electrical Services Palos Hills, Privacy Team, [Address]

We are committed to handling your personal information with care and transparency. Thank you for choosing Electrical Services Palos Hills!